Thread 6: Ticket Done Definition Limbo Handoff Gap
Platform
Link
Full Post Text (Key Excerpt)
“Reduced ticket limbo by redefining done criteria for engineering ticket handoffs.”
Why This Matches Ryva ICP
High-signal execution pain and fix pattern around workflow definition, handoff quality, and delivery reliability.
Underlying Problem
Completion criteria were underspecified, so tickets closed without true handoff readiness.
Suggested Public Reply (Copy)
Great move. Redefining done works because it forces handoff criteria into the workflow instead of post-hoc cleanup. Ticket limbo is usually a decision-rights problem, not a tooling problem.Suggested DM Idea (Copy)
Did your biggest lift come from clearer acceptance criteria or clearer ownership at handoff?